01Who we are
Rentora is operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS]. This policy explains what personal information we handle when you visit our website or use the Rentora platform.
02Information we collect
Account details (name, email, phone), company details you provide at registration, information you send through our contact form, and technical data such as IP address and browser type needed to keep the service secure.
03Data your company stores in Rentora
Rental companies store their own customer, driver, vehicle and payment records in their workspace. For that data the rental company decides what is collected and why, and Rentora processes it only to provide the service on their behalf.
04How we use information
To create and secure accounts, operate and support the platform, send service messages such as password resets and invitations, prevent abuse, and meet legal obligations. We do not sell personal information.
05AI assistant
If a company enables the AI assistant, questions and the minimum records needed to answer them are sent to our AI provider [AI PROVIDER] for processing. The assistant only accesses data the signed-in user is allowed to see.
06Who we share it with
Service providers that host and run the platform, such as [HOSTING], [DATABASE], [EMAIL] and [STORAGE] providers, under contracts that protect your data. We disclose information to authorities only where the law requires it.
07Security and retention
Each company’s data is isolated and every request is checked for permission. Documents are private, not public links. We keep data while an account is active and for [RETENTION PERIOD] afterwards unless the law requires otherwise.
08Your rights and contact
You can ask to access, correct or delete your personal information, subject to applicable law. Contact [PRIVACY EMAIL]. For records held by a rental company, contact that company directly.